Data Security

jiliveof
Privacy Policy

Your personal information matters to us. This page clearly explains how jilive collects, uses, and protects your data — with full transparency.

Last Updated: January 2026 Published in Bengali SSL Secured

By using the jilive platform, you Privacy Policyare considered to have accepted the terms set out therein. This policy forms part of our Terms & Conditionsand is an integral part thereof.

1. Introduction

Jilive (https://jilive.top) is an online gaming platform serving users in Bangladesh and internationally. We are always committed to our users' Privacy and the security of personal information as our highest priority.

This Privacy Policy explains what personal information jilive collects, how it is used, who it may be shared with, and how you can stay in control of your own data.

We believe transparency is the foundation of trust. That's why our Privacy Policy is written in plain, straightforward language — so you can easily understand exactly what happens with your data.

2. What Information We Collect

When you register and use our services on jilive, we collect the following types of information:

Types of Data Example Collection Time
Identity Information Full name, date of birth, national ID number Registration
Contact Information Mobile number, email address, current residential address Registration
Financial Information Payment method, transaction history Transactions
KYC Documents Copies of NID, passport, or driving licence Verification
Device Information IP address, browser, operating system Automatic
Gaming Data Game history, betting records, win/loss information Automatic

When you contact our support team, records of those conversations are also kept — solely for the purpose of improving our service quality.

3. How Your Information Is Used

Jilive uses your personal information only for specific, necessary purposes. We never use your data in ways that are not required:

  • Account Management: For registration, login, and account verification.
  • Service Delivery: For gaming services, deposit and withdrawal processing.
  • Security Assurance: For fraud prevention, anti-money laundering detection, and account security.
  • Compliance with Legal Obligations: For regulatory compliance and KYC processes.
  • Customer Support: To process your questions, complaints, and support requests.
  • Personalized Experience: To show you promotions and offers tailored to your preferences.
  • Platform Improvement: For analytics and research to improve service quality.

Our Commitment: jilive never sells your information to advertisers or any third party.

4. Sharing Information with Third Parties

Jilive may share your information with third parties under limited and controlled circumstances. In every case, the protection of your data is ensured:

  • Payment Provider: Approved payment service providers such as bKash, Nagad, and Rocket — used solely to process transactions.
  • KYC Verification Services: Trusted third-party services may be used for identity verification.
  • Law Enforcement Agencies: Relevant data may be shared in response to a valid legal order or request from a regulatory authority.
  • Analytics Services: For platform performance analysis — personal identity is kept anonymous in this process.

Important: All third parties with whom information is shared are contractually bound to uphold jilive's privacy standards.

5. Cookies & Tracking Technologies

To improve your experience on the jilive website and app, Cookies and similar technologies are used. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for maintaining login sessions and the core functionality of the platform.
  • Performance Cookies: For monitoring site performance and loading speeds.
  • Functionality Cookies: To remember your language preference and other settings.
  • Analytics Cookies: For analyzing user behavior and improving the platform.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

6. Our Security Measures for Data Protection

Jilive employs industry-leading technical measures to protect your personal information. Our security framework is as follows:

256-bit SSL Encryption
All data transmissions are carried out through encrypted channels.
Two-Factor Authentication
Keeping 2FA enabled adds an extra layer of security to your account.
Encrypted Server Storage
Stored data is kept in encrypted databases.
24/7 Security Monitoring
Suspicious activity is detected automatically.

Please note that no method of transmission over the internet is 100% secure. Keep your account password strong and never share it with anyone.

7. Data Retention Period

Jilive does not retain your data beyond what is necessary. Different types of information are kept for different periods:

  • Account Information: For the minimum duration of account activity and following closure 5 Years (as required by law).
  • Transaction Details: Minimum 7 Years — Required for financial regulations and audit purposes.
  • KYC Documents: After account closure 5 Years Until.
  • Gaming Data: Your full history is retained for as long as your account remains active.
  • Support Conversations: From the date of resolution 2 Years Until.
  • Log Files & Device Information: Typically 90 Days Automatically deleted after.

After the designated retention period, data is securely deleted or anonymized.

8. Your Rights Regarding Your Information

As a jilive platform user, you are entitled to the following rights:

1
Right to Access Your Data
You can request to know what information jilive holds about you.
2
Right to Correct Your Data
You may request corrections to any inaccurate or outdated information.
3
Right to Delete Your Data
You may request deletion of your data under certain circumstances.
4
Data Portability
You can request an export of your data in a common, portable format.
5
Right to Object to Processing
You may object to the use of your data for specific purposes.
6
Right to Withdraw Consent
You may withdraw any consent you have given at any time.

To exercise any of these rights, email us at [email protected]. We typically 30 Business Days We respond to your request within.

9. Protection of Minors' Data

Jilive is fully Under 18 Years of Age does not collect or process any minors' data. Our platform is intended for adults only.

A note for parents: If you discover that your minor child has created an account on jilive, please contact [email protected] immediately. We will delete the relevant data without delay.

10. Changes to the Privacy Policy

Jilive reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:

  • On the platform Notification or Banner Will be displayed.
  • To your registered email or mobile number Direct Notice Will be sent.
  • At the top of this page "Last Updated" The date will be updated.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

Website
jilive.top
Response Time
Within 30 Business Days
Why Your Information Is Safe with jilive

We protect your privacy not just in words, but in practice.

End-to-End Encryption

Every transaction and data transfer is protected by 256-bit SSL encryption. No one can intercept your information in transit.

No Sale of Personal Data

Jilive never sells or rents your personal information. Your data is used solely to improve our services.

You Are in Full Control

You have full rights to view, correct, or delete your information at any time. Submit a request whenever you need.

Limited Third-Party Access

Only necessary and contracted partners receive limited access to specific data. No party has access to the full dataset.

Automatic Data Deletion

Once the retention period expires, your data is automatically and securely deleted.

Regular Security Audits

Our systems are regularly audited by independent third-party security experts.

Related Policies

Read our other policies too — the more you know, the better protected you are.

Start Gaming Safely Today!

Your information is completely secure on jilive. Register now and experience Bangladesh's most trusted gaming platform.

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